FAQ
Have a question about shopping with NATURE? You'll find answers to the most common questions below. If you can't find what you're looking for, please don't hesitate to contact us — we're happy to help.
Frequently Asked Questions
How long does shipping take?
Standard shipping takes 2–8 business days after dispatch. Express is 1–4 business days. New Zealand orders take 6–27 business days.
Do you offer international shipping?
We ship within Australia and New Zealand. For other countries, please contact us at help@natureclothing.com.au.
What is your returns policy?
We accept returns within 14 days of delivery for both full-price and sale items. See our Returns Policy for full details.
How do I care for natural fabrics?
Each fabric is different. See our Fabric Care Guide for detailed instructions on linen, wool, cashmere and more.
Do you have a physical store?
Yes — visit us at 278 Bong Bong Street, Bowral NSW 2576. Open Monday to Saturday 10am–5pm, Sunday 10am–4pm.